Your Privacy Matters at
699jl Casino

1. Who We Are

699jl Casino is an online gaming platform operating at 699jl.one, designed for and targeted at Filipino players. We operate in alignment with PAGCOR guidelines and are committed to providing a safe, fair, and transparent gaming environment for players across the Philippines — whether you're in Metro Manila, Cebu, Davao, Quezon City, or anywhere else in the archipelago.

For the purposes of the Philippine Data Privacy Act of 2012, 699jl Casino acts as the Personal Information Controller in respect of the personal data you provide when using our platform. This means we determine the purposes and means by which your personal data is processed.

If you have any questions about this Privacy Policy or how your data is handled, please contact our Data Protection Officer using the details provided in Section 13 of this Policy.

2. Personal Data We Collect

699jl Casino collects the following categories of personal data from players:

699jl Casino does not collect sensitive personal information beyond what is strictly necessary for identity verification and regulatory compliance. We do not collect biometric data, religious beliefs, political opinions, or health information unless specifically required by law.

3. How We Collect Your Data

699jl Casino collects personal data through the following means:

• Direct Collection: Information you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting customer support, or participating in promotions.
• Automated Collection: Technical and usage data collected automatically when you access and use the 699jl Casino platform, including through cookies, log files, and similar tracking technologies.
• Third-Party Sources: Identity verification data from KYC service providers, fraud prevention data from security partners, and payment data from payment processors such as GCash and Maya. All third-party data sources are vetted for compliance with applicable data protection standards.
• Publicly Available Sources: In limited circumstances, 699jl Casino may verify information against publicly available records for fraud prevention or regulatory compliance purposes.

4. How We Use Your Personal Data

699jl Casino uses your personal data for the following purposes:

• Account Management: To create, maintain, and manage your 699jl Casino account, including processing your registration and verifying your identity.
• Service Delivery: To provide you with access to our gaming platform, process your deposits and withdrawals, and deliver the services you have requested.
• KYC & Regulatory Compliance: To verify your identity and age (21+), comply with anti-money laundering (AML) obligations, and meet all applicable Philippine regulatory requirements.
• Responsible Gaming: To monitor gaming activity for signs of problem gambling, enforce deposit limits and self-exclusion requests, and provide responsible gaming support where needed.
• Security & Fraud Prevention: To detect, investigate, and prevent fraudulent activity, unauthorized account access, and other security threats to the platform and its players.
• Customer Support: To respond to your inquiries, resolve disputes, and provide technical assistance through our 24/7 support channels.
• Marketing Communications: To send you promotional offers, bonus notifications, and platform updates where you have consented to receive such communications. You may opt out at any time.
• Platform Improvement: To analyze usage patterns, conduct research, and improve the features, performance, and user experience of the 699jl Casino platform.
• Legal Obligations: To comply with applicable Philippine laws, court orders, regulatory directives, and PAGCOR requirements.

5. Legal Basis for Processing

Under the Philippine Data Privacy Act of 2012, 699jl Casino processes your personal data on the following legal bases:

• Contractual Necessity: Processing required to fulfill our obligations under the Terms & Conditions you agreed to upon registration, including account management, payment processing, and service delivery.
• Legal Obligation: Processing required to comply with applicable Philippine laws and regulations, including KYC requirements, AML obligations, and PAGCOR directives.
• Legitimate Interests: Processing necessary for 699jl Casino's legitimate business interests, including fraud prevention, platform security, and service improvement, where these interests are not overridden by your data protection rights.
• Consent: Processing based on your freely given, specific, and informed consent, particularly in relation to marketing communications and optional data collection. You may withdraw consent at any time without affecting the lawfulness of prior processing.

6. Data Sharing & Disclosure

699jl Casino does not sell, rent, or trade your personal data to third parties. We may share your personal data with the following categories of recipients only where necessary and in accordance with this Policy:

• Payment Processors: GCash, Maya, and partner banks (BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank) to process your financial transactions. These processors are bound by their own data protection obligations.
• KYC & Identity Verification Providers: Third-party identity verification services used to complete your KYC process. These providers are contractually bound to process your data only for verification purposes.
• IT & Security Service Providers: Technology partners who assist with platform hosting, maintenance, fraud detection, and cybersecurity. All such partners are subject to strict data processing agreements.
• Regulatory Authorities: PAGCOR, the National Privacy Commission (NPC), and other Philippine government bodies where disclosure is required by law, court order, or regulatory directive.
• Law Enforcement: Philippine law enforcement agencies where disclosure is required in connection with the investigation or prevention of criminal activity, including money laundering or fraud.

Any third party with whom 699jl Casino shares personal data is required to maintain appropriate technical and organizational security measures and to process your data only for the specified purpose and in accordance with applicable Philippine data protection law.

7. Cookies & Tracking Technologies

699jl Casino uses cookies and similar tracking technologies to enhance your experience on the platform. Cookies are small text files stored on your device that help us recognize you, remember your preferences, and analyze how the platform is used.

We use the following types of cookies:

• Essential Cookies: Required for the platform to function correctly. These include session cookies that keep you logged in and security cookies that protect against fraudulent activity. These cannot be disabled without affecting platform functionality.
• Functional Cookies: Used to remember your preferences, such as language settings and display options, to provide a more personalized experience on the 699jl Casino platform.
• Analytics Cookies: Used to collect aggregated, anonymized data about how players use the platform, helping us identify areas for improvement. No personally identifiable information is included in analytics reports.
• Marketing Cookies: Used to deliver relevant promotional content to you based on your activity on the platform. These are only activated where you have provided consent.

You may manage your cookie preferences through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the 699jl Casino platform. For more information on managing cookies, refer to your browser's help documentation.

8. Data Security

699jl Casino takes the security of your personal data seriously. We implement a range of technical and organizational measures to protect your information against unauthorized access, loss, alteration, or disclosure:

• SSL/TLS Encryption: All data transmitted between your device and the 699jl Casino platform is encrypted using industry-standard SSL/TLS protocols.
• Secure Data Storage: Personal and financial data is stored on secure, access-controlled servers with restricted personnel access and regular security audits.
• Two-Factor Authentication: Players are encouraged to enable two-factor authentication (2FA) on their accounts for an additional layer of security.
• Fraud Monitoring: 699jl Casino employs real-time fraud detection systems that monitor account activity for suspicious patterns and unauthorized access attempts.
• Staff Training: All 699jl Casino personnel with access to personal data receive regular data protection and security training.

While 699jl Casino takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. In the event of a data breach that is likely to result in a risk to your rights and freedoms, 699jl Casino will notify you and the National Privacy Commission (NPC) in accordance with the requirements of the Data Privacy Act of 2012.

9. Data Retention

699jl Casino retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law and regulatory obligations. The following general retention periods apply:

• Account Data: Retained for the duration of your active account and for a period of five (5) years following account closure, in compliance with AML and regulatory record-keeping requirements.
• KYC Documents: Retained for a minimum of five (5) years from the date of submission, as required by Philippine AML regulations.
• Transaction Records: Retained for a minimum of five (5) years from the date of each transaction, in compliance with financial record-keeping obligations.
• Support Communications: Retained for two (2) years from the date of the last communication, unless a longer period is required for dispute resolution or legal proceedings.
• Marketing Preferences: Retained until you withdraw your consent or request deletion, whichever occurs first.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with 699jl Casino's data disposal procedures.

10. Your Data Privacy Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by 699jl Casino:

To exercise any of these rights, please contact our Data Protection Officer using the details in Section 13. 699jl Casino will respond to all verified data rights requests within fifteen (15) business days of receipt. We may require identity verification before processing your request to protect against unauthorized access to your data.

11. Children's Privacy

The 699jl Casino platform is strictly intended for individuals aged 21 years and older, in compliance with Philippine gaming regulations. 699jl Casino does not knowingly collect personal data from individuals under the age of 21.

If 699jl Casino becomes aware that personal data has been collected from an individual under the age of 21, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on the 699jl Casino platform, please contact our support team immediately so we can investigate and take appropriate action.

699jl Casino employs age verification measures during the registration and KYC process to prevent underage access to the platform. These measures are a core part of our responsible gaming commitment.

12. Updates to This Privacy Policy

699jl Casino reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or regulatory requirements. When material changes are made, we will notify registered players via email or a prominent notice on the platform at least seven (7) days before the changes take effect.

The "Last Updated" date at the top of this Policy indicates when the most recent revision was made. We encourage you to review this Policy periodically to stay informed about how 699jl Casino protects your personal data. Your continued use of the platform after the effective date of any amendments constitutes your acceptance of the revised Policy.

13. Contact & Complaints

If you have any questions, concerns, or complaints regarding this Privacy Policy or the way 699jl Casino handles your personal data, please contact our Data Protection Officer:

• Email: [email protected]
• General Support: [email protected]
• Live Chat: Available 24/7 via the in-platform chat widget
• Response Time: 699jl Casino aims to respond to all privacy-related inquiries within five (5) business days

If you are not satisfied with our response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines, which is the supervisory authority responsible for enforcing the Data Privacy Act of 2012. Information on how to file a complaint with the NPC is available through official Philippine government channels.